A cybersecurity CISO discussing operational resilience in a boardroom with executives
Cybersecurity

The CISO’s New Job: Less Firewall, More Boardroom

Charles Blauner has spent nearly three decades protecting some of the world’s largest banks from people whose full-time job is to break in. Now, as he looks back from the vantage point of JPMorgan, Deutsche Bank, and Citigroup, he says the hardest part of being a chief information security officer was never really about the technology — it was about getting a chocolate-company executive to care about a server patch.